Pursuant to the following procedures, the Company responds to demands, etc. by the principal or an agent for “notification of purpose of use,” “disclosure,” “correction/addition/deletion,” “cease of use/erasure,” “cease of third party provision,” and “disclosure” of third party provision records regarding retained personal data.

Please note that demands cannot be made directly from the website.

Categories of Demand, etc.

You may make demands, etc. for the following categories regarding retained personal data. In addition, demands, etc. for the disclosure of third party provision records may be made.

  • 1. Notification of purpose of use
  • 2. Disclosure
  • 3. Correction/addition/deletion (in the case of errors in the contents)
  • 4. Cease of use/erasure (in the case of use for unintended purposes, improper use, or acquisition by improper means)
  • 5. Cease of third party provision (in the case of provision to a third party in violation of laws and regulations, etc.)

    • Contact

    Legal Affairs Department, Daiichi Sankyo Company, Limited
    5-1, Nihonbashi Honcho 3-chome, Chuo-ku,
    Tokyo, 103-8426, Japan
    Telephone: 03-6225-1428 Japan

    (Reception hours: 9:00 a.m. ~5:00 p.m. Weekdays, excluding Saturdays, Sundays, public holidays and the Company’s holidays)

    Cases where Retained Personal Data cannot be Disclosed

    In the case that the matters set forth below apply, retained personal data shall not be disclosed. In the case of a decision for non-disclosure, a notice to that effect shall be given in writing. Please note that a designated fee is required for cases of non-disclosure as well.

    • 1. Cases in which there is a possibility of harming a principal or third party's life, body, fortune or other rights and interests
    • 2. Cases in which there is a possibility of interfering seriously with the personal information handling business operator (the Company) implementing its business properly
    • 3. Cases of violating other laws or regulations
    • 4. Cases of a blank entry in a designated demand letter, cases of a shortfall of designated documents
    • 5. Cases of a shortfall of fees

      • Flow of Demands, etc. for Disclosure, etc. of Self-Information

      [1. Fill out demand letter] → [2. Send demand letter] → [3. Receipt of response document]

      1. Fill out demand letter

      Please download the relevant demand letter and fill out all necessary matters.

      2. Send demand letter

      Demand method

      Please send by post, (1) the demand letter, (2) with your identification document attached (in the case of an agent, a document certifying that you are an agent, and a letter of attorney), and (3) with a fee enclosed, if necessary (please bear your own postage fees).

      Identification documents in cases where the demanding party is a principal

      Copy of driver’s license, passport, insurance card for health insurance, individual number card, resident card, pension book, etc.

      Identification documents in cases where the demanding party is an agent

      • Identification documents of the information subject:
        Copy of driver’s license, passport, insurance card for health insurance, individual number card, resident card, pension book, etc.
      • Identification documents of the agent:
        Copy of driver’s license, passport, insurance card for health insurance, individual number card, resident card, pension book, etc.
      • Letter of attorney and certificate of seal impression in the case of a voluntary agent
        Copy of family register or insurance card for health insurance, etc. in cases of custodians of minors
        Copy of certificate of registered information, certificate of written judgement of domestic affairs, etc. in cases of adult wards

      Fee for Disclosure, etc. (1. demand for notification of a purpose of use of retained personal data, 2. demand for disclosure of retained personal data, etc.) and collection method thereof

      • 800 yen per demand
      • Please enclose postage stamps for 800 yen with your demand documents.
        Where there is a shortfall in fees or a failure to enclose fees, you will be contacted to that effect. However, where there has been no response within the designated period, please acknowledge that the Company may not respond to your demand for disclosure, etc.

      Address for sending demand letters

      Legal Affairs Department, Daiichi Sankyo Company, Limited
      5-1, Nihonbashi Honcho 3-chome, Chuo-ku, Tokyo,
      103-8426, Japan

      Please note that demands cannot be made directly from the website.

      3. Receipt of response document

      Method of response by the Company to Demands, etc. for Disclosure, etc.

      The Company will respond in writing to the address stated and designated by the party who made a demand, etc. in the following categories; as a rule, within thirty days after the receipt of a series of demand documents, to the address stated and designated by the party who made the demand, etc. However, in cases of a demand for disclosure of retained personal data, etc. and in cases where responses by electromagnetic records are desired, the Company shall respond by delivering electromagnetic records in the form of email attachments sent to the e-mail address designated by the party who made the demand, etc.

      • Possibility of disclosure
      • Correction
      • Deletion
      • Suspension
      • Non-existence

      Handling of Personal Information acquired based on Demands, etc. for Disclosure, etc.

      Personal information acquired based on demands, etc. for “notification of purpose of use,” “disclosure,” “correction/addition/deletion,” “cease of use/erasure,” “cease of third party provision,” and “disclosure” of third party provision records of retained personal information shall be handled within the scope necessary to deal with those demands, etc.